Historic results will not move across to the new system. However, Results Online will continue to be available for 120 days from 5 October to give you time to archive historic data in a way that best suits your needs. 

The ODS (Organisation Data Service) code is the unique identifying code assigned to the Trust. For example, an NHS Trust will have a parent ODS code, but there is another level of codes for different locations. The new system will enable trusts to manage access based on this more detailed level, should they wish to. Otherwise, users will have access as they do now.  

We can confirm that you will be able to search for patient records without the need for their full NHS number in the search box. You can use your referral ID or name, date of birth and gender. 

Cyberlab is a premium service with a number of advantages. For example, CyberLab does not require a physical access fob, and offers an improved user-friendly online platform. It is also an up-to-date, fully supported system, with planned upgrades for continuous improvement. 

There is no face-to-face training, but the CyberLab system is very user-friendly and we have provided a user guide on this website page. 

Yes, the CyberLab system provides notifications

Any leavers should either be removed by trust system admins, or raised to Synnovis for removal. There is a two step login process which requires an active email address, so providing these have been disabled/deactivated, any leavers will not have access.